open door therapy

Your Questions,

Answered

Your Counseling Questions Answered

Frequently Asked Questions

Q. How much does counseling cost at Open Door Therapy?

A. A standard 60-minute session costs $200. This rate applies to both individual and couple sessions—fees are based on time, not number of patients. I also offer extended 90-minute sessions ($300) and 2-hour sessions ($400) for intensive work, plus discounted pre-paid counseling packages.

Q. Do you accept insurance for relationship counseling sessions?

A. Open Door Therapy is an independent private practice and does not work as an in-network insurance provider. I protect your privacy and can provide receipts for individual counseling upon request. As marriage counseling/couple counseling doesn't have an insurance code,  I am unable to provide a receipt for services. Instead, I offer money-saving, budget-friendly package options.

Q. Which areas of New Jersey do you serve at Open Door Therapy?

A.  I serve all residents of New Jersey exclusively through secure online telehealth sessions. While Open Door Therapy is based in the Princeton area, I do not have a physical office for client visits. You can receive care from the comfort of your home anywhere within the state of New Jersey.  As a fully virtual practice licensed in New Jersey, I can legally serve clients residing in any of New Jersey's 21 counties.

Q.  Do you offer evening or weekend hours?

A. Yes! I offer flexible scheduling to accommodate busy lifestyles.

  • Weekdays:       9 AM until 7 PM  (Mon–Thu)
  • Fridays:            9 AM until 4 PM
  • Weekends:        10 AM until 2 PM.

Whether you need early morning, late evening, or weekend slots, Open Door Therapy has options to fit your schedule

Q.  What makes your approach different from other couples therapists?

A.  I use The Intimacy Bond™ Framework—a clinical model I developed after 14 years observing what actually works in real relationships. It synthesizes attachment theory (John Bowlby) with evolutionary biology (David Buss, Jeffrey Simpson) to answer two questions every couple needs answered: What is a relationship for?(protection through emotional and sexual intimacy as co-equal strands) and How do you rebuild when the bond breaks?

My work is built on identifying healthy relational functioning first, then repairing injury where it exists. This means I don't just help couples talk better—I show you how to restore trust after infidelity, deepen physical and emotional connection, and create lasting security. You leave with clarity, not just conversation.

Q. Is online counseling as effective as in-person therapy?

A. Yes! Research shows virtual counseling produces excellent clinical outcomes. As long as the therapist and clients can see and hear each other clearly—including non-verbal interactions—the experience is just as effective as traditional face-to-face sessions. I provide services throughout the entire state of New Jersey via secure Telehealth, so you get the same high-quality care from home.

Q. What is your cancellation policy?

A. I require at least 24 hours' advance notice to cancel or reschedule an appointment. If you cancel within 24 hours of your scheduled session time—or if you don’t show up for a session—you will be charged the full session fee. This policy applies to all sessions, including those purchased as part of a pre-paid package. I enforce this consistently because I respect your time and mine, and it mirrors the professional standards you'd find in any licensed healthcare practice. Schedule your appointment, commit to your growth, and together we’ll honor the boundary we've set together.

Q. What happens during our first couple's therapy appointment?

A. I open the session directly focused on your most pressing concerns.  I review your intake forms beforehand to understand your situation, but I prioritize hearing directly from you about your main concerns immediately. Unlike practices with long, ineffective administrative delays and elaborate intake, I start working on your specific issues in Session One. My goal is for you to leave the first appointment feeling heard, understood, and hopeful. I offer actionable insights, not just conversation. Couples often report feeling a sense of relief and promise that they can be helped after the very first session.

Q. How long is each counseling session and how often should we come?

A.  Standard sessions are 60 minutes, with extended 1.5 or 2-hour options available for intensive work. Most clients attend weekly to maintain momentum. During times of crisis, I may suggest an increase frequency to twice per week until stability returns; as progress is made, this often transitions to twice monthly. Clinically, a minimum of twice-monthly attendance is required to ensure therapeutic value, as less frequent sessions have been shown to be largely ineffective.

Q. Do you specialize in affair recovery and healing from infidelity?

A. Yes. My counseling services include specialized support for affair recovery and rebuilding trust after infidelity. I use evidence-based techniques to help couples navigate trauma and restore trust, safety and intimacy.

Q. Can you provide couples counseling if my partner is a narcissist?

A. No. I do not provide couples counseling when one partner exhibits narcissistic traits. Healing from narcissistic abuse is designed for individuals only—those who suspect their partner may be narcissistic, are in the process of leaving, or need guidance navigating divorce. For comprehensive support, I offer individual counseling along with detailed resources on my Narcissism Resource Page to help you gain clarity and safety.

Q. Do you work with individuals who were affected by narcissistic abuse?

A. Yes. I specialize in providing dedicated individual therapy for survivors of narcissistic abuse. My  focus is on helping you reclaim your sense of self, establish healthy boundaries, and navigate the complex emotions of recovery. Whether you are currently in the relationship, planning to leave, divorcing the narcissist, or healing from the aftermath of abuse,  I provide a safe space to rebuild your confidence and find peace. Upon request, I can also provide a receipt for out-of-network insurance reimbursement.

EXPLORE OUR PRACTICE

Frequently Asked Questions

We understand that you have options, and we thank you for considering Open Door Therapy.  

Contact Us

  • What Are Your Fees ?

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    COUNSELING SERVICES

    A standard session is sixty-minutes and the cost is $200.

    Fees are based on time, not number of patients. Therefore, there is no difference in cost between an individual session and a couple or family session.  

    Open Door Therapy also offer Extended Sessions in 1.5 and 2.0 hour increments. Those fees are calculated based on the standard sixty-session rate.  

    Open Door Therapy also offers popular discounted pre-paid counseling packages and occasionally offers special savings

     

    CONSULTING SERVICES

    For our consulting services, there are two package options, paid in advance.

     

    CLARITY - Five sessions + between session                              support:  $1247

     

    RESOLVE - Ten sessions + between session                               support : $2457

    Finally, contact us with any questions.

  • Do you accept insurance?

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    Open Door Therapy is an independently owned private practice focused on providing personalized care tailored to each client's unique needs. We do not work as an in-network provider with insurance companies, ensuring your privacy and confidentiality.

    Our independent approach allows us to customize the number of sessions and treatment methods.

    We can provide insurance-acceptable receipts for individual counseling sessions upon request, but we cannot offer receipts for marriage counseling due to the lack of an insurance code. For budget-friendly options, consider our counseling packages.

    Consulting is strictly direct-pay.

    What Forms of Payment Do You Accept?

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    We provide a range of payment options to suit your needs. You can pay with any credit or debit card. Additionally, for those who prefer to use their Health or Flex Savings Plan, we can usually directly charge cards associated with your employer-sponsored HSA or FSA account, giving you the flexibility and control over your payments.

  • How Effective is Online Counseling?
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    Very! The key ingredient in the therapeutic setting is that the clinician and the clients can see and hear one another. It's also important for the clinician to be able to see the non-verbal interactions of the client or couple. These objectives are easily attainable with virtual counseling.

    New research into the effectiveness of online counseling all point to excellent clinical outcomes regardless of whether the therapist and clients are physically present or in an online session.

  • What Are Your Session Options?

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    Open Door Therapy offers a range of flexible options to cater to your unique needs, including our versatile counseling and consulting services.

    For counseling clients, we offer the standard 60-minute counseling session and the highly effective Extended Single Session in increments of 1.5 hours or 2.0 hours. This intensive meeting is designed to provide a focused resolution to a specific issue.

    For consulting clients, we offer two packages for those seeking remedies for internal, relational, and professional dilemmas. Our consulting services, backed by our expertise, are designed to help you effectively resolve a challenge.  

    To learn more about these options please see our counseling services and our consulting services pages.

  • Do You Offer Evening or Weekend Hours?
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    Both! You can have your counseling session as early as 9 AM Monday through Friday or beginning at 10 AM Saturday or Sunday.

    You can schedule an evening appointment as late as 7 PM Monday through Thursday.

    On Fridays, the last scheduled appointment begins at 4 PM.

    Our weekend hours begin at 10 AM, with the last appointment at 1 PM.

    Request Your Appointment Now 

 

 

A Word About Insurance

Terri DiMatteo, LPC, is an out-of-network (OON) provider and is not listed on any insurance panel. We operate on a fee-for-service basis with electronic payment collected just prior to each session.

For Individual Counseling: We  provide official receipts and Superbills upon request. These documents include the necessary diagnostic and procedure codes required for you to file for out-of-network reimbursement with your insurance carrier. Please contact your insurance carrier directly to verify your plan's benefits, deductible, and coverage.

For Couples/Relationship Counseling: Marriage and relationship counseling typically do not have a specific insurance billing code. Therefore, we cannot provide Superbills or receipts for insurance claims. We offer transparent, direct-pay pricing and discounted packages for these services instead. While Open Door Therapy has no administrative relationship with insurance carriers, we are happy to guide you on what information you need to submit to your provider for potential reimbursement.Have more questions? Call us at (908) 403-9300.